TIME RECORD
Needs attentionAn open shift needs a look.
Check whether the employee is still working or needs to correct a missed clock-out.
WORK REMINDERS & EXCEPTION INBOX
Know what needs
your attention.
A long-running shift. A correction waiting for review. Missing work details before the period ends. Bring outstanding items into view, with reminders configured for your team's routine.
Get started with TakeUrTime →A clearer place to follow up.
Illustrative inboxCORRECTION REQUEST
Review pendingA request is waiting for review.
Open the source request, compare the proposed change and make the appropriate decision.
WORK DETAILS
Details neededThe record is missing context.
Complete the client, contract or description required by company settings.
Examples, not live account data. The actual inbox follows enabled rules, timing thresholds and access permissions.
ONE ROUTINE FOR FOLLOWING UP
Find the unfinished work
around the workday.
Enable the reminder categories that support your process. Related features and their policies determine which issues can qualify.
- Time and corrections
- Long shifts, aged correction requests, missing required details and time awaiting approval.
- Period review
- Configured review deadlines for periods containing unfinished or unapproved time.
- Breaks and locations
- Break notices and outstanding work-location reviews when their features and reminder options are enabled.
- Overtime and schedules
- Approaching-overtime alerts and optional late-start exceptions under the corresponding policies.
INFORMATION AT THE RIGHT LEVEL
A daily overview.
Or individual notices.
Management sets the company's default reminder delivery. Managers can choose their own delivery mode in their profile.
Review outstanding items together.
Choose a summary time for a consolidated view. The summary runs at the first eligible check after that time; empty summaries are not sent.
Follow issues as they qualify.
Receive notices for eligible exceptions. Company rules control repeat timing and escalation while an issue remains unresolved.
Email and text delivery depend on enabled company channels, recipient preferences and configured delivery services.
UPPER MANAGEMENT SETS THE RULES
Useful follow-up.
With clear controls.
Authorized managers can enable or disable reminders and configure what qualifies, who receives notices and when delivery is allowed.
Ask about your setup →| Control | What it means |
|---|---|
| Recipients | Choose employee notifications and the managers responsible for review. |
| Quiet hours | Set a delivery time zone and an overnight quiet window. Choose a summary time outside it. |
| Repeats | Set how often unresolved notices repeat. Zero means one notice per recipient until resolved; daily summaries follow their own schedule. |
| Escalation | Add selected managers after the configured interval. Escalation still respects channels, quiet hours and opt-outs. |
| Personal choices | Employees and managers choose their work-reminder email and text preferences in their profile. |
Before you switch reminders on.
Are reminders instant?
No. Exceptions are checked approximately every five minutes while the background service is running. Eligibility thresholds, quiet hours, summary timing and delivery services affect when a notice arrives.
Does a period deadline automatically lock time?
No. A review reminder draws attention to unfinished or unapproved time. Period closing remains an explicit manager action with its own checks.
Does a long shift mean an employee forgot to clock out?
Not necessarily. It is a prompt to check the record. The employee may still be working, or a correction may be needed. A reminder does not automatically change the clock-out time.
Are late-start exceptions proof of absence?
No. They prompt review when an in-progress scheduled shift has no matching recorded work after the configured grace period. Managers should check the situation before drawing conclusions.
Do daily summaries replace correction updates?
No. Correction activity updates are a separate profile preference. Choosing a daily work-reminder summary does not suppress those updates. Leave and schedule updates also have their own preferences.
Does the delivery time zone change recorded hours?
No. It controls delivery timing. Existing shift timestamps and pay-period boundaries continue to use the application's server-time convention.
What happens if reminders are disabled?
The reminder policy stops generating candidates and its open exception items are marked resolved. This does not fix, approve or delete the underlying time records or requests; they still follow their normal workflows.